Our previews are encoded in Flash and so they require that you have a Flash player installed in order to view them.  When viewing a product page for the first time wait for the page to load completely before you click on a preview.  If you see a window pop up asking you to install flash click on the install button.  Clicking on a preview will open the preview window but it will be blank (white) if you don't have flash installed.

We decided to use Flash to encode our videos so that we could deliver higher resolution previews that load much faster than the lower resolution mpeg previews we used before.

Also if you click on a preview before the window loads completely the preview window will open at the bottom of the page and will not display the preview.  In this case, wait for the page to finish loading and click on the preview again.

Make sure you have a DVD.  The majority of  our products are on CDs or data DVDs, designed to play in your computer not on a DVD player.  

Our Sermon Illustrators are on DVDs, with the MPEG files included.  Our Countdowns 4 and newer, and Complete Christmas/Complete Easter collections come packaged with both a  DVD for use in a DVD player and a data DVD with the MPEG, QT, and WMV files on it.

To use any of our products in your worship software or PowerPoint, insert the CD, data DVD, or Sermon Illustrator DVD into your computer’s DVD/CD drive and copy the MPEG1 folder onto your hard drive (Quicktime folder if you prefer/are using Sunday Plus).

All of our video products are available as MPEG1 files (Stills are JPEG).  When you download a video file, you always get the MPEG1 version.  Our Worship Backgrounds also come on CD, with the MPEG1 files and JPEG files included, as well as either the MPEG2 or Quicktime and WMV files.    Our Devotional Discoveries can be purchased either on DVD or on CD (MPEG1 files).  Our Sermon Illustrations are on DVD, with the MPEG1 files included.

We are beginning to duplicate some of our products on data DVDs rather than CDs, as DVDs provide more space so we can include the Quicktime and WMV files in addition to the MPEG1 files.   Countdowns 4, Long Plays 3, Visual Christmas 2, and Autumn Scenes are on data DVDs.  Countdowns 4 also includes a standard DVD for play in a DVD player. The other countdowns and long plays are on CDs.  To use any of our products in your worship software or PowerPoint, insert the data DVD or CD into your computer’s DVD/CD drive and copy the MPEG1 or Quicktime folder onto your hard drive All the presentation software packages can use MPEG1 files, and, depending on your computer may be able to use the MPEG2 files.  If using SundayPlus, we recommend using the Quicktime files when available.

First of all, make sure you have access to a high speed internet connection to download video files, as most files are too large to transfer on a dial-up connection.  Also, the files are zip files, so if you don't have Windows XP as your operating system make sure you have the latest version of WinZip loaded on your computer (available at WinZip.com), or a comparable program. If you do have Windows XP as your operating system, it has built in features that allow you to unzip files.  When you order a download from WorshipFilms.com, you will get a receipt page with a blue download button by the product name.  

Your downloads are also available in your customer center for 3 days after ordering, and can be reset at anytime for downloading after the 3 days.

Follow these steps to download:

Windows XP

1. Click the blue download button on your receipt page or in your download center (if receiving a link in an e-mail, click on the link or copy it to your browser.)
2. Choose SAVE on the File Download Screen (watch to see where it is saving the file to on your computer)
3. When the download is complete, choose OPEN on the File Download Screen.
4. In the left column click on extract all files.  This will open the Extraction Wizard. 
5. Click Next.
6. Specify where you want your file to go, then click next and finish.

Other Operating System

1. Click the blue download button on your receipt page or in your download center (or if receiving a link in an e-mail, click on the link or copy it to your browser.)
2. Choose SAVE on the File Download Screen (watch to see where it is saving the file to on your computer)
3. When the download is complete, choose OPEN on the File Download Screen.
4. This should take you to WinZip.  Choose EXTRACT.
5. Specify where you want the file to go, then Click EXTRACT.
6. Your video will then be saved to the folder you specify and ready to use.  It can be burned to a CD or copied to a jump drive if you want a back up copy or need to take it to another computer at your church.

If you order the CD/DVD, the download version will be available to you in your customer center (click on Download Center) for 3 days.  So, feel free to download and use what you need right away!

This doesn't apply to items such as our package deals that don't have a downloadable option, so if you need a specific scene from a package deal order, call or e-mail us.

Even if you ordered the shipped CD/DVD version of a collection, the downloadable version of your collection will be available in your download center for immediate access after you place your order (except on large package deals). 

Our shipping prices are:  $5.50 for first-class mail, any size order in USA or Canada; $20.00 for expedited delivery, any size order in USA; and $10.00 (1 or 2 items) or $15.00 (3 or more items) for International orders.

We always try to fill an order the same day we get it (if by 2:00 p.m.EST) and we are located in North Carolina, so with our flat delivery fee of $5.50 allow 4-6 business days for delivery to the midwest or west coast, 1-3 days if you are in the Southeast, and 7 days to Canada.

Expedited delivery via UPS or USPS Express mail usually arrives the next day, but can take 2 days to some locations. Expedited delivery is not available for outside the U.S. unless you contact us to make special arrangements.

Out-of-country orders are normally shipped 1st class mail. The time varies greatly depending on location and custom issues, so please allow 2 weeks for delivery. There also may be custom charges or delays. To avoid shipping and customs charges and delays, international customers may want to use our download feature rather than ordering hard copies.

Immediately, if you want to download.  

Even if you ordered the shipped CD/DVD version of a collection, the downloadable version of your collection will be available in your download center for immediate access after you place your order (except on large package deals).

Our shipping prices are: $5.50 for first-class mail, any size order in USA or Canada; $20.00 for expedited delivery, any size order in USA; and $10.00 (1 or 2 items) or $15.00 (3 or more items) for International orders.

We always try to fill an order the same day we get it (if by 2:00 p.m.EST) and we are located in North Carolina, so with our flat delivery fee of $5.50 allow 4-6 business days for delivery to the midwest or west coast, 1-3 days if you are in the Southeast, and 7 days to Canada.

Expedited delivery via UPS or USPS Express mail usually arrives the next day, but can take 2 days to some locations. Expedited delivery is not available for outside the U.S. unless you contact us to make special arrangements.

Out-of-country orders are normally shipped 1st class mail. The time varies greatly depending on location and custom issues, so please allow 2 weeks for delivery. There also may be custom charges or delays. To avoid shipping and customs charges and delays, international customers may want to use our download feature rather than ordering hard copies.

If you purchase a product and are not satisfied with it, please let us know within 30 days of purchase.  If we can't fix the problem, you can receive a full refund for the price of the product. Shipping costs can be refunded if the product is faulty.   If the product is downloaded, you must agree to delete it from all computers. 

To shop at Worshipfilms.com you need to have cookies enabled.

Cookies are tiny text files that are stored on your computer when you visit certain web pages. Worshipfilms.com uses cookies to keep track of what you have in your cart and to remember you when you return to our site. Cookies cannot harm your computer and do not contain any personal or private information.

Below are instructions on how to enable cookies in your browser.
(If you do not know your browser version, select Help -> About... from your tool bar)

Microsoft Internet Explorer 6

     On a PC: (no Mac Version)

• Select Tools -> Internet Options and click on the 'Privacy' tab.

• The default selection, 'Medium', supports cookies, but you can click on the 'Advanced' button to check.

• Click to select 'Override automatic cookie handling' and 'Always allow session cookies'

Mozilla Firefox 1.0

     All Operating Systems:

• Click on 'Tools' on the menu bar and select 'Options'.

• In the 'Options' window select the “Privacy” Icon on the left.

• Click on the + sign next to 'Cookies' to expand that option.

• Select 'Allow Sites to Set Cookies'.

Microsoft Internet Explorer 5.0

     On a PC:

• Select Tools -> Internet Options and click on the 'Security' tab.

• The default selection, 'Medium', supports cookies, but you can click on the 'Custom Level' button to check. Scroll down until you see the word 'Cookies' and verify that the radio button next to 'Enable' is selected in both options.

     On a Mac:

• Select Edit -> Preferences.

• Scroll down until you see 'Cookies' under Receiving Files. Make sure that 'Never Ask' is selected.

Microsoft Internet Explorer 4.0 (and 4.5 Macintosh)

     On a PC:

• Select View -> Internet Options and click on the 'Advanced' tab.

• Scroll down until you see the word 'Cookies' and verify that the circle next to 'Always accept cookies' is selected.

     On a Macintosh:

• Select Edit -> Preferences.

• Scroll down until you see 'Cookies' under Receiving Files. Make sure that 'Never Ask' is selected.

Microsoft Internet Explorer 3.0

     All Operating Systems:

• Choose View -> Options and click on the 'Advanced' tab.

• Make sure that 'Warn before accepting a cookie' is unchecked.

Netscape Communicator 4.0

     All Operating Systems:

• Choose Edit -> Preferences and click on the 'Advanced' option.

• Select the radio button next to 'Accept all cookies' and click 'OK'.

Netscape Navigator 3.0

     All Operating Systems:

• Open 'Network Preferences' under Options.

• Click on the 'Protocols' tab and ensure that the box next to 'Accepting A Cookie' is unchecked.

All other browsers

Please consult your documentation or online help files.

The Keyword Search box at the top of each page is our general search function.  If you are looking for a Sermon Illustrator for Mother's Day, for example, you could search using a key word such as 'mother,' 'parenting,' or 'Mother's Day.'  If you are looking for a background with crosses in it, search using the word 'cross,'  etc.

We also have a Search by Song feature.  This box is found at the bottom right of the Home page or nearer the top on the Backgrounds and Long Plays pages.  This search function is to look for a specific song and find recommended backgrounds for that song.  For example, if you are looking for a background for 'Heart of Worship' by Matt Redman, you could type in 'heart of worship,' 'heart,'  or 'Redman.'

Worship Backgrounds
 Worship Background are video images, ranging from beautiful nature scenes to abstract computer animations, designed for use as backgrounds for projected song lyrics, scriptures, or announcements.  All Worship Backgrounds are moving images (for example, the trees may be blowing in the wind or the candle flame flickering).  The clips are loopable, meaning the scene will play continuously without any jerks or stops.  They do not include any background music, as they are designed for use in live worship.  Our Worship Background collections are available for download in MPEG1 format and on CD, which includes MPEG1; MPEG2 or Quicktime; and JPEG (still picture) formats.
 
Long Plays
 Long Plays are collections of extended, multi-scene worship backgrounds.   Like our Worship Backgrounds, these loopable video backgrounds are designed for projecting words over moving imagery, and are also great for use with special music and choir presentations. Each Long Play runs from 3.5 to 7 minutes before looping.  We have a wide variety of these long playing backgrounds--check out our collections for Christmas, Easter and patriotic occasions!  Long Plays are available on CD/data DVD or for download in an MPEG1 format and do not have any music included.
 
Stills
 Our Stills for Worship and Stills from the Holy Land are collections of still, JPEG images--great for PowerPoint users!  These images can be used as backgrounds (for songs, sermon notes, etc.) or in printed materials (bulletins, teaching notes etc.). Our Bible Stories are still-image slides of cartoon drawings especially for kids church.  We also have a collection of Stills for Christmas on our Complete Christmas 2.
 
Countdowns
5-minute countdown timers are a great start to your next service.  Each video starts at 5:00 and counts down to 0.  These videos include background music.   Whether you are looking for a high-tech blast into your youth service or some interest-catching Bible trivia, we have a countdown to suit your tastes. Our Countdowns MPEG1 format enables you to play them in worship presentation software, media players, or in PowerPoint.  Available on CD/DVD or for download.
 
Sermon Illustrators
 Jesus used parables, stories that relate to human experience, to illustrate his teachings.  Now you can use Sermon Illustrators to drive your message home.  These short dramatic or comedic vignettes, man-on-the street interviews, and dramatized music videos are great starters for your next sermon or small-group discussion.  Sermon Illustrators are available in a variety of relevant topics on DVD, with the MPEG1 files also included, or you can download individual clips from our website (MPEG1 format).

Our Worship Intros can be found under Sermon Illustrators on our site, but are especially suited to using as an opener to a worship service.
 
Devotional Discoveries
 A favorite for churches who are transitioning into using multimedia in worship, our Devotional Discovery clips are 1.5 to 2.5 minute clips setting scriptures and prayers to video.  A Devotional Discovery video works well as a moving call-to-worship, an offeratory meditation, or for a time of congregational reflection and includes background music.  Available for individual download or in collections of 10 clips on DVD or CD.

Video Rewards is the frequent customer rewards program of WorshipFilms.com, and was designed as a way to reward and thank our customers who visit us often. Here’s how it works:

1. All registered users of WorshipFilms.com are automatically entered in the program.

2. Points are automatically deposited into your account each time you make a purchase at WorshipFilms.com. You will receive one point for each dollar spent after all discounts have been applied, and excluding taxes and shipping charges. Purchases of software (MediaShout, EasyWorship) are not eligible.

3. Each point has a value equivalent to $0.25 off future purchases.

4. You may redeem your point balance and have the credit applied to your purchase when you have an account balance of more than 200 points. A button will appear on the checkout page of the shopping cart (AFTER you enter your credit card number) that will allow you to apply your point balance. 

5. You may not redeem your balance for cash.

6. Account balances may not be combined, transferred, or gifted